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Rules stop working in Outlook 2003

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Posted 28 January 2008 - 09:58 PM

If your rules have stopped working or are working inconsistently then it could me due to a corruption in your data file. Luckily there are a couple of built in tools that should be able to fix this problem.

Browse to C:\Program Files\Common Files\System\MSMAPI\1033 and there should be to exe's:

  • scanpst.exe
  • scanost.exe


Close down Outlook and make sure that any Outlook processes are also closed then put the above exe's one at a time.
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